Return & Refund Policy
Return & Refund Policy
Last updated: 1/18/24
At Foreplay Golf, we strive to ensure your satisfaction with every purchase. If you find that our product doesn't meet your expectations, we offer a hassle-free return and exchange policy. Please read the following guidelines carefully:
Eligibility for Returns and Exchanges:
- Products must be unworn, undamaged, and in their original condition.
- Returns and exchanges are accepted within 15 days from the date of delivery.
Initiating a Return or Exchange: To initiate a return or exchange, please follow these steps:
- Email us at hello@foreplaygolf.com with your order number and a brief explanation of the reason for return or exchange.
- Our customer service team will respond promptly and provide you with a return label free of charge.
Return Shipping:
- We will provide you with a return label for your convenience.
- Please package the items securely to prevent damage during transit.
- Drop off the package at your chosen shipping carrier location.
Refunds and Exchanges Processing:
- Once we receive the returned items and verify their condition, we will process your refund or exchange. Allow 7 days for refund processing.
- Refunds will be issued to the original payment method.
- Exchanges will be shipped out promptly.
Exceptions:
- Sale items are eligible for exchange or store credit only.
- Customized or personalized items may not be eligible for return or exchange.
Contact Information: If you have any questions or concerns about our return and exchange policy, please contact us here or email hello@foreplaygolf.com.
Foreplay Golf reserves the right to amend this policy at any time. Please check our website for the most up-to-date information.
Thank you for choosing Foreplay Golf. We appreciate your trust in our commitment to delivering quality products and exceptional customer service.
Foreplay Golf
Manhattan Beach, CA 90266
Email Us: hello@foreplaygolf.com
Available via chat or email: M-F 9am-5pm PST